Please be aware that Sintio provides multiple subscription plans. Technical support is included exclusively in the sintio.pooling and sintio.fullservice plans. For all other plans, support requests must be directed to the charging station owner, the property management or the power utility.
To help Sintio assist you as quickly as possible, please include the following details in the form:
- 1
Please enter the serial number of your charging station. You can usually find it on the side or bottom of the station. It consists of letters and numbers and is typically at least 8 characters long. If you cannot find it, simply enter your parking space number instead.
- 2
Charging station installation address
- 3
Property management company that owns or operates the charger.