Having trouble?

We’re here to help you get the right support quickly.

When you should contact us

If the charger is under sintio.pooling or sintio.fullservice subscription, please contact Sintio Support; otherwise, kindly reach out to the operating organisation (e.g. property management company or power utility) for assistance

To help Sintio support you quickly, please include these details in your email:

1

Charger ID

2

Installation location (where the charger is installed)

3

Property management company that owns or operates the charger

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