Having trouble?
We’ll do our best to help you get the right support as quickly as possible.
When you should contact us
Please be aware that Sintio provides multiple subscription plans. Technical support is included exclusively in the sintio.pooling and sintio.fullservice plans. For all other plans, support requests must be directed to the charging station owner, the property management or the power utility.
To help Sintio assist you as quickly as possible, please include the following details in your email:
1
Charging station ID (unique number)
2
Charging station installation address
3
Property management company that owns or operates the charger.