EV Charging as an Additional Service for Hotel Guests
Whether guests are enjoying a mountain getaway or a relaxing holiday on Lake Maggiore, they want their journey to be as convenient as possible. For those travelling by electric car, having a charging station directly at the hotel is a valuable benefit.
The Sunstar Swiss Hotel Collection also offers EV charging facilities at all their locations. Guests can charge their vehicles during their stay without having to plan an additional charging stop.
However, installing charging stations is only part of the solution. For hotel groups operating multiple properties, an important question arises: how can charging infrastructure be operated, monitored and billed efficiently?

The Challenge: Managing Different Hotel Locations Centrally
Every hotel has its own requirements. The number of charging points, guest usage patterns and operational needs can vary from one location to another.
For hotel groups, maintaining a clear overview of their charging infrastructure is therefore particularly important. Managing charging stations through separate systems can create additional administrative work.
A centralised platform provides the foundation for more efficient operations. Instead of requiring a separate management solution for each location, relevant information can be brought together in one place. This is exactly where sintio.light comes in.

The Solution: sintio.light for Sunstar Swiss Hotel Collection
With sintio.light, the Sunstar Swiss Hotel Collection uses a software solution that enables independent management and billing of its EV charging infrastructure.
Through the central Sintio portal, compatible charging stations across different locations can be managed and monitored. The platform records charging sessions and energy consumption data and provides the necessary billing functions.
This approach offers several advantages, particularly for hotel groups:
- Centralised management: Charging stations at different hotel locations can be managed through a single platform.
- Independent billing: The hotel retains control over its billing processes and associated payment flows.
- Individual tariffs: Charging tariffs can be configured according to the requirements of each location.
- Clear monitoring: Information about charging stations and charging sessions is available centrally.
- Flexible expansion: Additional compatible charging stations and locations can be integrated into the existing platform.
In this way, sintio.light combines the advantages of centralised software with the flexibility required by different hotel operations.

Two Locations, One Common Goal: Klosters and Brissago
Sunstar Hotel Klosters – Charging During a Stay in the Mountains
Klosters is a popular destination for guests spending their holidays in the Swiss Alps. For travellers arriving by electric car, a charging facility directly at the hotel offers additional convenience, particularly during longer stays.


With sintio.light, a digital solution is available for managing and billing the charging infrastructure. This allows the charging service to be integrated into hotel operations without requiring every charging session to be handled manually at reception.
Sunstar Hotel Brissago – EV Charging on Lake Maggiore


At the Brissago location in Ticino, a convenient arrival experience is equally important. Guests travelling by electric car benefit from being able to charge their vehicles directly at the hotel during their stay.
sintio.light is also used to manage the charging infrastructure at this location, allowing the Sunstar Swiss Hotel Collection to oversee it through the central software platform.
The two locations demonstrate how a consistent approach to charging infrastructure management can be integrated into different hotel environments.
Why sintio.light Is Particularly Interesting for Hotel Groups
Hotel groups often face the challenge of establishing consistent processes while accommodating the individual requirements of each property.
With sintio.light, they can organise charging infrastructure management centrally without giving up control over individual locations.
Another advantage is flexible tariff configuration. Different conditions can be defined for hotel guests, employees or external users, depending on the hotel's needs. Billing is handled digitally based on recorded charging sessions.
For everyday hotel operations, this primarily means less manual work and greater transparency.
At the same time, the hotel group is not tied to a single manufacturer's software solution, as Sintio supports the integration of compatible OCPP charging stations from different manufacturers.

Conclusion: A Scalable Solution for the Hospitality Industry
The example of the Sunstar Swiss Hotel Collection demonstrates how EV charging infrastructure across multiple hotel locations can be managed through a central platform. With sintio.light, hotels can offer their guests convenient EV charging while independently organising management, tariff configuration and billing. Whether for an individual hotel or a hotel group with multiple properties, the key is choosing a solution that meets operational needs and can grow alongside the charging infrastructure.
Would you like to manage and bill your hotel's EV charging infrastructure independently?
Discover sintio.light and find out how Sintio simplifies the operation and billing of your charging stations.



